Aurora offers online urgent care reservations

Aurora Health Care is now offering online reservations for the Aurora Urgent Care clinic in Plymouth, allowing patients to reserve a convenient appointment time before visiting the Aurora Urgent Care clinic.

Launched at select sites in fall 2015, Urgent Care reservations are now available for all of Aurora Health Care’s more than 30 Urgent Care locations.

Aurora Urgent Care in Plymouth is ideal for patients with severe colds and coughs, cuts that may require stitches and other ailments.

Patients can visit Aurora.org/waittimes via mobile device or computer where they can locate Aurora Urgent Care clinics, compare wait times and make a reservation for a specific time.

“Offering Urgent Care reservations is another way Aurora Health Care is putting patients first, and adding even more convenience to our high-quality care,” said Dr. Andy Anderson, chief medical officer for Aurora Health Care. “When someone is in need of an Urgent Care clinic, time is of the essence and this new online tool makes it even easier to receive the great care people expect from their Aurora provider.”

Aurora Health Care offers more Urgent Care locations than any other provider in eastern Wisconsin, and works closely with consumers to discover and develop innovative ways to provide access to award-winning care. Patients indicated waiting for care was inconvenient, so Aurora designed a program to reduce wait times.

Early surveys from patients who have used Aurora Urgent Care reservations are very positive, with nearly all patients describing the process of making the reservation as “very easy.”

After an online reservation is made, the patient receives a reminder via text message to ensure they do not miss their Urgent Care appointment. Patients do not need to be a previously-established Aurora patient to use the system.

To view wait times or make an Urgent Care reservation in Plymouth or another location, visit Aurora.org/waittimes.


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